Frequently asked questions

A lot of the time our clients have questions before a test starts. Here are some answers.

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How soon can you get started?

We can start remote testing in 48 hours. If you do require on-site testing we can let you know our nearest availability before you schedule your test.

What if I need to push back the start of a test?

No problem, you can reschedule up to one hour before the start of a test with no charge. Total flexibility.

What is your charging structure?

We only charge for the exact number of hours it takes to test so you are never charged for things you don’t need.

Will service be impacted? Will you conduct denial of service tests?

No, we never conduct DoS testing, however, as with any penetration test, we cannot 100% rule out any inadvertent service issues.

Can you test on-site?

Yes, though we charge 20% extra to cover the additional cost. We can test: - Physical IT entry points - Access to private areas using social engineering - Internal Infrastructure Penetration Testing - Susceptibility to attack via wifi networks

More questions?

Rather speak to a human? Give our team a call on: +44 (0) 20 3289 6710

Can you integrate with our existing systems?

Yes, our API allows for seamless integration with your dashboards or vulnerability management platforms.

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